FAQ

  • Why Choose Us for Your Recovery?

    At PhysioActive we focus on your specific needs and goals. Our staff have advanced skills in assessment and treatment and will work with you one-on-one to improve your symptoms, speed up your recovery and build a base for a stronger, healthier and more mobile you.

    At PhysioActive our goal is to optimize your movement, function and health. Our comprehensive approach that includes analysis and treatment of underlying issues will leave you feeling and moving better than even before your injury.

  • Do I need a Doctor’s referral?

    No. Physioactive does not require a physician referral to assess and treat your injury or condition. Whether you are being seen by a physiotherapist, massage therapist, osteopath, or chiropodist, all of our professionals are registered and can assess, treat and help you without a referral.

    **Please note that some Extended Health Providers may require a doctor’s referral for reimbursement. It is always in your best interest to check your personal insurance plan details prior to booking an appointment.

  • What does an Appointment Look Like?

    Your sessions will incorporate a mini assessment, a treatment that includes education, exercise, hands on (manual) therapy, and some use of modalities (such as laser, ultrasound, magnetic biostimulation, paraffin wax, acupuncture, hot/cold therapy) and use of gym equipment are all services that may keep you at the clinic a little longer than your scheduled 30-minutes (up to an hour)

  • Do You Accept 3rd Party Insurance or OHIP?

    YES. Physioactive can bill most 3rd Party Insurers directly. If not, you can submit your invoice for reimbursement. All our clinicians are registered be it a physiotherapist, massage therapist, osteopath, or chiropodist. Unfortunately, we are not able to bill OHIP for our services.

    **Please note that some Extended Health Providers may require a doctor’s referral for reimbursement. It is always in your best interest to check your personal insurance plan details prior to booking an appointment.

  • How Long Will Therapy Take?

    You should start seeing improvements within the first few sessions. Many factors can affect your speed of recovery. How recent was the injury? Your age? The severity of the injury and many more. After your assessment, your therapist will be able to give you a good idea of how long you will need care. Book an appointment now to learn more.

Book a Consultation

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Hours of Serve and Consult
  • Monday
    7a.m.–8p.m.
  • Tuesday
    7a.m.–8p.m.
  • Wednesday
    7a.m.–8p.m.
  • Thursday
    7a.m.–8p.m.
  • Friday
    7a.m.–6p.m.
  • Saturday
    8a.m.–4p.m.
  • Sunday Closed
Address
PhysioActive Orthopaedic &
Sports Injury Centre Inc.
1450 Clark Avenue West, Unit 22
Thornhill, ON, L4J 7R5
Physiotherapy Center & Orthopedic Sports Injury Clinic - PhysioActive
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